What is #mongohelp?
#mongohelp is a hashtag on twitter that members of the mongo community use for support.
What’s appropiate to tag #mongohelp?
In order for something to be appropiate for appending the #mongohelp hash tag to one of the following two criteria must be met
- You are asking a question related to MongoDb
- You are @replying to a question #mongohelp with an answer or a request for clarification
Those are the rules. You can reply with a recommendation for a commercial product or service, but please disclose if you work for partner with or own the product. You can’t make unsolicited promotions with this hash tag. You can’t post a link to your latest blog article to the tag, unless you are answering a question.
Any other guidelines?
Twitter is about instant gratification, so if you ask a question on #mongohelp, its expected you will be sticking around for 10-15 minutes for an answer. Also, if you have a long question to ask on #mongohelp, you should ask it in one of these forums, and link to the question.
- mongo-user on google groups
- Or ask a question tagged with mongodb on one of these stackexchange sites:
This seems awfully familar
Your absolutely right! I borrowed the idea from Aaron Nelson’s (blog|twitter) proposal that was documented by Brent Ozar (blog|twitter) of creating the #sqlhelp hashtag. I’ve spent the last year speaking about MongoDb at SQL Saturdays and after observing both communities. Both communities are very self organized, and provide a lot of free help. The one thing I saw missing from the MongoDB community was a grassroots support tag to connect with others.